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Tag Archives | human resources

The Business Owners’ Title

 

The title you choose for the company website or business card tells others your level of authority, what part you play in delivering the company’s product, and your equity position. Choose a descriptive title that accurately conveys these ideas with language that is meaningful to your ideal client.   Continue Reading →

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The Collaborative Upside

The upside of collaborative relationships with partners and employees is the different perspectives that make results better. The downside is, that “WTF are you thinking?” moment. Continue Reading →

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Business Owner’s Graduation

As you grow from solopreneurship to a company functioning without your presence, your role as business owner will progress through three grades.   Continue Reading →

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Help Wanted

You’ve written a job description, identified specific desired characteristics and skills, and written a compelling ad.  Now turn a few more stones to find the fabulous new employee of your dreams.   Continue Reading →

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Year-Round Review

Reviewing employees’ performance once a year is like looking at your financial reports just before tax time – in both cases you miss the chance to influence a whole year’s interim impact.   Continue Reading →

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It’s Not You, It’s Not Me

I love how Thomas Crum, author of The Magic of Conflict, defines conflict: “when what you want and what you have are two different things.”  Continue Reading →

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The Values Value Proposition

Behind every business is a bunch of humans, each with individual opinions, perspectives and values. Even solopreneurs don’t really work alone, what with their accountant, vendors, and clients. When your values aren’t aligned with those of whom you do business with, energy-sucking conflicts arise. Continue Reading →

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I’m Fired

That’s it — I’ve had it with myself. I complain constantly about bookkeeping and moola-record maintenance, yet continue to whine my way through each week without change. So, Dode: “You’re Fired.”  

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The Accordion Business Model

courtesy of bigstock.com

image courtesy of bigstock.com

If you’re a creative business prone to capacity gluts and free falls from project work, the Accordion Business Model could be music to your ears.  Continue Reading →

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Partner Date Night

Most owners are challenged to find time for their own thoughts, let alone time to stay connected with their business partners’. Partner Dates are my recommendation for making this important relationship a priority.  Continue Reading →

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Buy-in v. High Performance

You’ve got a high performer who doesn’t buy into your plans and culture; you also have an under-performer who metaphorically drives the company bandwagon. Who would you fire first?

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5 Languages of Appreciation

Gary Chapman’s book, The 5 Love Languages, offers a helpful glossary for understanding how to most effectively communicate with those I love. I find myself offering this to employers who are struggling with employee appreciation.  And for those too squeamish to use the word “love” in a workplace sentence, Chapman has another book just for you.  Continue Reading →

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One Question

Thanks to my favorite human resources resource, Dani Rodenbough, I have one question I ask every prospective employee:  Continue Reading →

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Hire or Acquire

As business owners, we necessarily wear many hats, and some better than others. For those hats that aren’t the best fit, your choice is either to hire or acquire the skills your business needs. And I’ve got a couple of clues to help you choose Continue Reading →

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I Thee Wed

The creative lather created from collaborating with a like mind is contagious and seductive.  Passionate conversations that begin with, “I’ve always wanted to go out on my own,” and “You can do sales, while I build widgets,” have spawned infinite small businesses.

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Whoa or Go

The two horses I ride: Sami and Samantha.

The two horses I ride: Sami and Samantha.

I ride two horses, coincidentally with the same root-word name:  Sami and Samantha.  Sami is what I like to call, “whoa and no go,” but Samantha is more “go and no whoa”; both need direction for us to have a great ride. 
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3-Second Feedback

An annual review just isn’t frequent enough to motivate and accurately guide great employees. Unless you take meticulous notes year-round (and who has time for that!?), your review is likely to be shaped only by what your staff did for you lately.  You also risk an interim year of floundering between reviews.  It’s time you learned about the powah of 3-Second FeedbackTM (Okay – I didn’t really trademark this phrase, but it sounds like a trademark waiting to happen!) Continue Reading →

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Hire the Best Human Standing

One of my clients always says, “You hire for skills, but you fire for culture.” How about this: hire for skills AND culture. Continue Reading →

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Solopreneur Backup

Solopreneurs sometimes wish they were more than a solo act. When you’re ready for a little backup, here’s the order I recommend for hiring help.  Continue Reading →

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Technical Debt

Client Brandon Worrell, who leads a team of programmers at Clickfarm Interactive, introduced me to the geek term “technical debt,” which perfectly explains the risk of hiring someone inexperienced at a lower cost rather than a more expensive, experienced candidate.  Continue Reading →

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Divide and Conquer

When you’re at your individual limit, it can be confusing to decide how to delegate your sole labor to free you for growth.  Continue Reading →

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The Subconscious Conspiracy

With 97% of your brain engaged in subconscious activity, it can sometimes feel like the sub’s conspiring against what your conscious brain wants.  Continue Reading →

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Nip it, Nip it in the Bud

You’ve got an employee that’s doing acceptable work, but shows up each day with a negative attitude, contaminating all within his grumpy reach. When an employee’s behavior becomes counter-company-cultural, respond like Barney Fife: “Nip it in the bud.”  Continue Reading →

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Small Business, Big Perks

Small business owners can be sheepish employers, thinking that what they offer isn’t competitive with what a big business can offer. Yet there are plenty of people who would rather work for you – especially when you perk them up with benefits they can’t find in Fortune’s 100+. Continue Reading →

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Grade Expectations


I’m a big believer in setting specific goals. I believe the universe provides, but we have to do the math. Every day I see miracles – real miracles – happen in response to this specificity.  But sometimes we miss the goal and lose energy in the ensuing disappointment and self-doubt.

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My Virtual Admin

I recently downloaded the free tracker rescuetime.com to learn more about where I’m gaining and losing productivity.  Among other insights, I’ve more evidence of the inevitable:  It’s time to hire an assistant. Continue Reading →

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