Stop Short

Partly because we love our work, and partly because we think we are that damned important, we routinely persevere beyond our limits with a plan to catch up during the weekend, while on vacation, on retirement, or even after death.  Yet we also know that borrowing from tomorrow’s capacity isn’t ultimately sustainable. 

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Who’s Your Ideal Client?

The first step toward working only with clients that you want is to get specific about your Ideal Client.  Read the rest of this entry »


Lost Opportunity

For-profit entrepreneurs grab at opportunity for fear someone else will if they don’t.  Not-for-profit entrepreneurs grab at opportunity for fear if they don’t, someone else won’t. But they’re both wrong.  Read the rest of this entry »


Drawing the Line Around Scope Creep

In itself, growing a contract’s scope is not creepy. But creeping the scope without considering impact on project cost, billings, and time is very spooky indeed.  Read the rest of this entry »


When Will I See You Again?

Once a prospect is warm, don’t let it cool down by saying goodbye without permission for a future contact. Read the rest of this entry »


That’s Why Movie Stars Wear Wigs

Tim Molthan of Salon Kismet, my hair stylist and confidant for over a decade, is now one of us, a small business owner. During a recent blow out, he drolly advised: “Never promise a specific result when there are so many variables.”  Read the rest of this entry »


Shooting Fish in a Barrel

An otherwise not-so-demonstrative client hugged me today after reporting yet another month with nearly 30% more income than last year. Combined with reduced overhead from a complete business model overhaul, he’s having his best year in a long while. So, what’s up with the Dodie hugger?  Read the rest of this entry »


Crystal’s Counterintuitive Priorities

In a typical, time management-savvy day, we begin with what is urgent and important to assure meeting top priorities. This can mean that while attending day-to-day business, less urgent, maybe ultimately more valuable activities, are neglected.  Read the rest of this entry »


Nip it, Nip it in the Bud

You’ve got an employee that’s doing acceptable work, but shows up each day with a negative attitude, contaminating all within his grumpy reach. When an employee’s behavior becomes counter-company-cultural, respond like Barney Fife: “Nip it in the bud.”  Read the rest of this entry »