Every Horse Has Five Hooves

Rushing to the end of a project, day, or any task risks short-changing quality. Crystal Mavel, the ferrier who trims my horse Sami’s hooves each month, has a trick to make sure the last hoof gets a trim as good as the first three: she imagines every horse has five hooves. Read the rest of this entry »


Spinning in Greased Grooves

Typically, I can choose on what and when I work to take advantage of the moment’s groove.  But sometimes I need to work on something I’m not really in the mood for and need a way to get in rhythm to be effective. Read the rest of this entry »

The Shortest Distance Between Two People

The shortest distance between two points, er people, is a straight line. Read the rest of this entry »


Mutha Bubble Strategy

You can see it coming, one mutha of a bubble ahead filled with more than usual project deadlines. Perhaps you’re onboarding a big new client who needs extra attention, or playing a crucial role in an upcoming family wedding, in addition to your usual daily tasks. You might be able to survive a day or two with some Gitterdun, but gritting your teeth for much longer isn’t sustainable.  Read the rest of this entry »


Pancake Pricing

Illustration by Sonya Andrews

When I plan product pricing, or put together a project bid, I get a mental image of pancakes that stack up to the finished price.   Read the rest of this entry »


Rocky Road Detour

When the road gets rocky, reconsider why you believe your original course is the best way to ride ahead.  You may find you have assumptions that keep you from seeing an alternate route.  Read the rest of this entry »


Simpler Project Management

I thought I only hated one thing: overcooked zucchini. But since launching my new online business, I’ve been managing multiple parts and humans again, and I now remember I also hate project management.  Read the rest of this entry »


Small Business, Big Perks

Small business owners can be sheepish employers, thinking that what they offer isn’t competitive with what a big business can offer. Yet there are plenty of people who would rather work for you – especially when you perk them up with benefits they can’t find in Fortune’s 100+. Read the rest of this entry »