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Archive | June, 2012

Grade Expectations

I’m a big believer in setting specific goals. I believe the universe provides, but we have to do the math. Every day I see miracles – real miracles – happen in response to this specificity.  But sometimes we miss the goal and lose energy in the ensuing disappointment and self-doubt.

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Hot Potato

Whew! Now that’s delivered, you can recover from the big crunch until your client gets back to you with revisions (or so goes the game of Hot Potato in a deadline-driven business). Yet waiting passively for the next stage in a project delays progress payments, crowds future projects in your production line, and leaves an unprofessional impression. Continue Reading →

My Virtual Admin

I recently downloaded the free tracker to learn more about where I’m gaining and losing productivity.  Among other insights, I’ve more evidence of the inevitable:  It’s time to hire an assistant. Continue Reading →


Yippee People Wanted

I look for Yippee People. They’re the ones that whenever I see them, a little yip hops inside, because I know our time together is going to be worth a whoop!


Get On the Clock ASAP

Many creative businesses succumb to the practice of preparing speculative proposals that give away time and ideas.  Get on the clock sooner in the creative process to make the most money for your time.  Continue Reading →


From Yes-Man to “Yes, and…”

When a client asks for a change in her order, the little Customer Service Rep within too often agrees without considering the impact of the change on a contract’s scope. But I have good news: you needn’t risk your profit to make a client happy. Continue Reading →